Chapter 01
The challenge
Premium home decor with broad campaigns, no SKU prioritisation, and a target to grow without raising CAC.
Casa Beyond is a premium home decor brand based in Australia. The goal coming into the engagement was simple to state and hard to execute: increase revenue without increasing customer acquisition cost. CAC tolerance was already at its sustainable ceiling.
The account had three structural issues. Keyword targeting was too broad to scale without bid pollution. Campaigns mixed intent levels in the same ad group so the bidder couldn't learn cleanly. SKUs were treated equally despite wildly different margin and conversion profiles.
What was wrong on day one
- Poor keyword targeting: queries leaking into low-intent traffic
- Campaigns too broad to scale cleanly
- No SKU-level prioritisation by margin or conversion volume
- Smart Bidding learning against averaged signal across mixed buyer types
